Legal & Policies
Every policy that governs MyoMed Prep in one place. These documents apply to myomedprep.org and the MyoMed Prep learning platforms (NexGen Mastery, RadMatrix, MyoMed Rescue, MyoMed Foundations). Questions about any of them: contact us.
Using the platform
Terms of Use
The agreement between you and MyoMed Prep: accounts and access, subscriptions, acceptable use, and what we each promise.
Educational Disclaimer
What this content is (education) and is not (medical advice, clinical protocol, or a substitute for local policy and clinical judgment).
Academic Integrity
Original practice items only — never recalled exam content — and what we expect of learners who contribute or share.
AI-Assisted Content Development Disclosure
How AI tools support our clinicians in developing content, and the human review every item passes before it is published.
Your data and your rights
Privacy Policy
What we collect, why, how long we keep it, and the rights you have over it — including access, correction, export, and deletion.
Synapsis AI Privacy
The specific rules for the Synapsis tutor: what reaches the model, what is scrubbed first, and what is never sent anywhere.
Sub-processors
The short list of services that process data for us, and what each one is used for.
AI Phone Receptionist Disclosure and Call Data Policy
Calls to our business line are answered by Avery, our AI assistant: what a call collects, how long it is kept, and how to reach a person.
Billing
Refund & Cancellation Policy
Eligibility windows, timelines, and how to cancel a subscription or ask for a refund.
How we use AI
AI Content Disclosure
Where AI helps produce or review content, how a human stays accountable for it, and what that means for the material you study.
AI Phone Receptionist Policy
What our phone assistant is, what it may record, and how to reach a person instead.
Accessibility & safety
Accessibility Statement
Our commitment, known limitations, and how to tell us when something is not usable for you.
Accessibility Conformance Report
The detailed, criterion-by-criterion picture behind the statement.
Copyright & DMCA
How to report claimed infringement and how we handle counter-notices.
Responsible Disclosure
How to report a security issue safely, and what you can expect back.