Contact
Help with your account
Signing in, subscriptions, billing, or anything on a platform not working the way it should:
Email: help.myomed@myomedprep.org
We aim to respond within two business days.
Questions about the content
Ask about a lesson, a rationale, or a program — and tell us if you find a clinical inaccuracy, an outdated guideline, or a scoring problem. Include the platform, the item or lesson ID, and a citation if you have one; evidence-backed reports get priority review.
Email: questions@myomedprep.org
Privacy & data requests
Access, export, correction, or deletion requests per our Privacy Policy and, for tutor sessions, the Synapsis AI Privacy Policy. Write from the address on your account and put "Privacy request" in the subject line.
Email: contact.admin@myomedprep.org
Accessibility
Report any barrier you hit with assistive technology — see our Accessibility Statement. Tell us the page, the assistive technology you use, and what happened.
Email: help.myomed@myomedprep.org
Partnerships & administration
Institutional inquiries, cohort licensing, press, and anything else administrative. Programs and schools can request a free semester pilot directly.
Email: contact.admin@myomedprep.org
Mailing address
MyoMed Prep LLC
1827 11th Ave, Unit #2170
Helena, Montana 59601
United States of America
Phone
Calls to this line are answered by our AI assistant, Avery. See our AI Phone Receptionist Disclosure and Call Data Policy.
Support line
Toll-free support for MyoMed Prep Dispatch. You can call or text this number.